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We have been in the custom closet organizer business since 2004 and have thousands of satisfied customers. Please give us the opportunity today to show you why Closet Organizers USA is the best place to design and buy your closet organizer on-line.

If you don't see your question below, please give us a call at our toll free number 1-866-418-1338, or use the Live Chat link above, or use our Contact Us form.

What are your closet organizers' shelves made of?

We use Professional Grade Thermofused Melamine components for all our closet organizers.

What does that mean, you ask? Basically, our closet organizer shelves are made of furniture grade, fine-particle melamine laminate that is 3/4" thick. This performs better than other brands which contain larger particles and are only 1/2" or 5/8" thick.

Our closet organizer systems are Environmentally Preferred Products (EPP) as certified by the Composite Panel Association.

Also, our standard closet organizers have 2mm edgebanding (the strip on the edges of the shelves and vertical panels) versus the 0.5mm used by most of our competitors.

How deep are your closet organizers?

The standard depth for closet organizers is 14 inches. So, for simplicity sake, our online tool designs and prices closet organizers that are 14 inches deep.

However, if your closet organizer design needs to be less or more than 14 inches deep, we can easily do that. Please call us at our toll free number for custom closet organizers that meet your needs. Our organizers can be custom sized from 10" deep to 24" deep.

And best of all, this customization doesn't mean you're going to pay "custom" prices. With Closet Organizers USA, you only pay for the material you need!

Why don't the measurements under my closet design units add up to the length of my wall?

The number shown under each unit in your online closet organizer design is the interior shelf width. It does not include the vertical panels. Each vertical panel is 3/4" wide. Therefore, if you had only one unit on your wall that had an interior shelf width of 24", the entire width of your one unit closet design would be 25 1/2" (24" + 3/4" + 3/4").

Additionally, we deduct 3/8" from each wall in your closet organizer design to allow a little "wiggle" room during the installation.

What is a Wall Hung system?

Wall hung closet systems hang from a steel rail that is installed at 81" from the floor. The top shelf is at 84" and the bottom shelf stops 12" from the floor.

For shorter units like double hang or long hang units, the vertical panels are 48" tall with a contoured (rounded) front edge to protect against scratches or bumps (a must for parents with small children). For taller units, the vertical panels are a full 72" tall.

Typically, customers choose wall hung designs for Reach In closets and smaller Walk In closets.

What is a Floor Standing system?

Floor standing closet organizer systems will stand on the floor. The top shelf is at 84" and they have a bottom shelf with a toe kick.

All vertical panels are a full 84" tall.

Typically, customers choose floor standing designs for larger Walk In closets.

How do your closet organizers attach to the wall?

For our Wall Hung designs, the closet organizer units hang on the wall from a steel rail that you attach at approximately 81" from the floor. Each vertical panel hangs from this rail and stops 12" from the floor. All the closet organizer shelves, rods, drawers and baskets attach to the verticals.

For our Floor Standing designs, the closet organizer units have matching cleats at the top and bottom. When you're done building your closet, you can drive a screw through the top cleat into the studs behind the units.

Very simple. Very easy. Very secure.

Can I design my own closet online?

Absolutely. Our online tool was designed to help you build either wall hanging or floor standing closet organizers. As a matter of fact, you can easily change from a wall hung design to a floor standing design, and back, just by clicking one button.

Our online custom closet design tool shows the price for your closet design as you build so you're always aware of the price. This makes is very easy to stay within your budget.

Our online tool can handle any Reach In closet (one wall) or Walk In closet with five walls. If your closet has more than five walls or is not a standard shape (i.e. slanted ceiling, etc.), please call our designers at 1-866-418-1338. Our design service is free and we usually turn your design around within 24 hours.

Do you offer a FREE closet design service?

We sure do! Our closet designers are standing by waiting to hear from you. They love to create new closet designs for their customers and help them build the closet of their dreams.

Best of all, our closet design service is FREE! We usually complete design requests within 24 hours and send back a full PDF document with overhead, face and 3D drawings with prices.

What tools do I need to install a closet?

When manufacturing your custom closet organizer, we're cutting every part to size. For most designs, you won't need to cut anything on site.

The tools needed to install most closets are: Electric/Cordless Drill; Stud Finder; Level; Phillips Screwdriver; Tape Measure; Pencil. That's it!

For more details, please review our online closet organizer installation guide.

Do you provide all the hardware for my closet?

We do! Your order will include every screw, cam lock and shelf pin you'll need to complete the installation.

Can a homeowner install your closet organizers or do I need to hire a professional?

About 70% of our closets are installed by the homeowner. Many weekend warriors channel their inner "HGTV super star" and install their closets in one or two days.

The system uses a standard cam lock connector to join the units together. Every part is pre-cut and pre-drilled. Every vertical panel, shelf, drawer, hang rod, etc. has a label with a unit number on it. These unit numbers will match the unit numbers on the drawings you will receive with your order.

Very easy...and kinda fun!

Are closet organizers returnable?

Any closet accessory can be returned for a full refund within 30 days. The item must be returned undamaged and in the original packaging.

Custom closets are cut to your specifications and are not returnable. If a part is damaged or missing from the delivery, we will replace the part as soon as possible at no charge to you. If you made a mistake and need a new part, we will need to charge you for the replacement of the part as well as the cost for shipping.

If you have any questions, please feel free to give us a call at 1-866-418-1338.

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